The DameWare Central Server includes the DameWare Administration Console, which lets you set up DameWare users, manage all of your licenses, share host lists, and see a list of all current internet sessions. Let's cover these two modes in a little more detail and then jump into the systems administration tools.ĭeploying DRS in Centralized mode requires the installation and configuration of the DameWare Central Server, which is one of three server components included in DRS v11. Depending on your organization's needs, DRS can be deployed in one of two modes, Stand-Alone or Centralized.

These tools are packaged neatly into a familiar and easy-to-use Microsoft Management Console, or MMC-style, interface. DRS gives you complete control over your remote access connections and provides a serious ROI benefit over most SaaS and cloud offerings.Īt its core, DRS is a set of remote support tools that allows you to provide technical assistance and support to end-users and computers, both inside and outside your firewall. DRS is self-hosted, meaning that it is managed by you and your team in your infrastructure and on your terms.

Real user, and synthetic monitoring of web applications from outside the firewall.ĭameWare Remote Support, or DRS for short, is a comprehensive remote support solution. Real-time live tailing, searching, and troubleshooting for cloud applications and environments. Monitoring and visualization of machine data from applications and infrastructure inside the firewall, extending the SolarWinds® Orion® platform.

Infrastructure and application performance monitoring for commercial off-the-shelf and SaaS applications built on the SolarWinds® Orion® platform.įast and powerful hosted aggregation, analytics and visualization of terabytes of machine data across hybrid applications, cloud applications, and infrastructure. SaaS-based infrastructure and application performance monitoring, tracing, and custom metrics for hybrid and cloud-custom applications. Deliver unified and comprehensive visibility for cloud-native, custom web applications to help ensure optimal service levels and user satisfaction with key business services

Dameware remote support full